Integrates work ticket management programs with digital two-way radios
Receive work orders and alarm messages directly on Motorola MOTOTRBO™ Professional Digital Two-Way Radio Systems.
users to connect the power of their digital two-way radios to their work ticket management programs for more reliable and timely response to customer requests and emergency issues. It is an ideal and flexible solution for a wide range of industries, including hospitality, building management, healthcare, manufacturing and utilities.
JobTrek IPSC Mail Server connects directly to standalone, single-site, multi-site, IP Site Connect, Capacity Plus and Linked Capacity Plus systems, without the need for control stations. It has its own built-in POP3 and SMTP mail servers – no internet connectivity required.
Sends written work requests to radios
Busy maintenance, engineering, security or other key personnel can easily misunderstand, overlook or forget verbal work requests made over their radios. JobTrek IPSC Mail Server enables written work requests to be sent from your work ticket management program directly to the screen of a radio for more effective communication.
Integrates with wide variety of programs
JobTrek IPSC Mail Server easily integrates with many leading work ticket management programs from 360Facility, Angus Systems, InnSend, GuestWare, Four Rivers, Hotel Expert, Hotel SystemsPro, Maestro, MicroMain, Servidyne, SynergyMMS, MRI and many others.
Manage responses with historical work order records
A unique feature, JobTrek IPSC Mail Server automatically logs each transmitted work order and employee acknowledgement. Reports can be easily generated and reviewed to track open issues, diagnose problems and optimize work flow.
Receive emergency alerts
JobTrek IPSC Mail Server can also be integrated with building management systems and critical equipment. When an alarm is detected or equipment fails, an automated alert is sent to designated radios.
Connects to radios that are turned off
For maximum reliability, work tickets and alerts can be sent to designated radios whether they are turned on or off. The message or alert is delivered once the radio is activated.
Supports variety of radio system configurations
JobTrek IPSC Mail Server supports standalone, single-site, multi-site, IP Site Connect, Capacity Plus and Linked Capacity Plus systems. Contact us for configuration information. MOTOTRBO™ Control Signaling Block (CSBK) compatible.
Runs as a Windows service
JobTrek IPSC Mail Server does not require monitoring by personnel. It can run as a Windows service or with a graphic user interface. Should the computer lose power or shut down, the program will automatically restart when the computer reboots.
Server Computer Requirements
Microsoft Windows® 7 Professional 64-bit, Windows 8.1 Professional 64-bit,
Windows 10 Professional 64-bit, or Windows Server 2012 64-bit with 1 Administrator Login
(Windows Server 2012 is the preferred Operating System)
4 GB of RAM
250 GB of available hard-disk space
1 free USB port per MOTOTRBO radio (if applicable)
MSSQL 2012 Express Server or higher downloaded to computer
Motorola NAI MNIS and DDMS are required for Capacity Plus and Linked Capacity Plus only
Network or internet access at repeater site (where required)