Hospitality

Top chains choose StreetTrek’s powerful customer service tools

Whether you operate a boutique hotel or nationwide chain, generating repeat business through exceptional customer service is your first priority. Unfortunately, when guest requests are not attended to quickly, or when maintenance, security and housekeeping staff and transportation are not deployed efficiently, developing customer loyalty becomes a challenge.

Link work orders to digital radios for fastest response

We provide enterprise solutions that enable hospitality users to connect the power of MOTOTRBO™ digital two-way radios to work ticket management programs for more reliable and timely response to customer requests and emergency issues. Busy maintenance, engineering, security or other key personnel can easily misunderstand, overlook or forget verbal work requests made over radios. StreetTrek JobTrek Servers enable written work requests to be sent from your work ticket management program directly to the screen of a radio for more effective communication.

Integrates with HotSOS and many other programs

StreetTrek has server solutions that easily interface with HotSOS as well as leading work ticket management programs from 360Facility, Angus Systems, InnSend, GuestWare, Four Rivers, Hotel Expert, Hotel SystemsPro, Maestro, MicroMain, Servidyne, SynergyMMS, MRI and many others.

Receive emergency alerts

StreetTrek servers can also be integrated with building management systems and critical equipment. When an alarm is detected or equipment fails, an automated alert is sent to designated radios.

StreetTrek Solutions and MOTOTRBO radios will enable you to:

• Improve staff productivity and efficiency
• Increase responsiveness and service levels
• Reduce operational expense
• Build customer loyalty and repeat business